Welcome to the new ConsumersEnergy.com

Ways To Pay

Pay How You Want

Save time with a variety of payment options. Set up Auto-pay for worry-free monthly payments or make a one-time payment online, over the phone, mail or in-person.
Auto-Pay- Checking, Savings, credit or debit card

Save time and have your monthly bill automatically deducted from your checking or savings account or billed to your Visa® or MasterCard® credit or debit card (residential customers only).


Sign In or Create An Online Account
One-Time Online Payment— Checking or Savings Account
Choose the amount and date of your online payment and we’ll do the rest.

Sign In or Create An Online Account
Pay Online At Your Financial Institution
You’ll need to provide our contact information:

Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309

Fees may apply. Contact your financial institution for assistance.
CONSUMERS ENERGY PAYMENT OFFICES AND AUTHORIZED PAY AGENTS
Payment locations map feature

Bring a stub or account number when paying at these locations. Fees may apply at authorized pay agents.

Find Location
Same-Day Payment By Phone

Make an immediate, one-time payment with your Visa or MasterCard credit or debit card, or electronic check using a third party. There is a $6.25 fee applied to each payment.

Residential and small business customers only, call 866-329-9593
Pay By Text
Enroll in Billing and Payment text alerts through your online profile, verify or add your financial information and text PAY to make a payment.

Sign In or Create An Online Account
Pay By Mail
Send check or money order to:

Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309