Welcome to the new ConsumersEnergy.com

How to Read Your Bill

Your residential bill has been redesigned to make it easier to get the information you need. It now features:

  • How much energy you used over the past 12 months
  • Tips on saving energy and money
  • Different ways to pay
  • Important account updates

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Understanding Your Electric Bill

There are two types of charges on an electric bill: Power Supply (measured in kWh) and Delivery Charges.

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Understanding Your Natural Gas Bill

Your bill includes distribution and Gas Cost Recovery charges. Learn more about these.

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Factors That Affect Your Bill

There are several factors that affect your bill including the following:
  • Number of days in a billing cycle.
  • Hot, humid and extremely cold days.
  • Estimated meter read followed by an actual read.
  • Lifestyle changes such as a new baby, additional living space or someone working from home.

How to Read a Meter

Learn to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.

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Protection Plans and Assistance

There are many programs and other forms of assistance to help avoid a shut-off.

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How to Read a Meter

Learn how to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.

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