Welcome to the new ConsumersEnergy.com

Consumers Energy Smart Energy®

Smart Energy Puts the Power in Your Hands

  • Increased meter read accuracy and no estimated bills.
  • Option to select the bill due date that works best for you.
  • Detailed energy use information at your fingertips.
  • Automatic outage reporting for quicker response times.

Choose Your Own Bill Due Date today

Residential Customers Call

800-477-5050

Business Customers Call

800-805-0490

Understand Your Energy Use

  • Review your energy use by hour, day or month.
  • Discover energy-saving tips.
  • Receive automated alerts when your energy use is trending higher than expected.

How do the New Meters Work?

  • The upgraded meters are similar to existing electric meters on homes and business but have two-way communication capabilities.
  • A module within the meter sends total household energy use through a secure network.
  • You can view your hourly energy use online the following day.

Benefits of Smart Energy

The Smart Energy web portal will help you keep your business running smoothly by eliminating billing surprises and providing new insights that can help you reduce energy related expenses.

PREPARING FOR SMART ENERGY

Step 1

You will receive a postcard about one month before your scheduled meter installation. If you have both natural gas and electric service from us, both meters will be upgraded at the same time.

Step 3

You will receive an automated call on the Saturday before your scheduled installation date.

Step 2

About 14 days before new meter installation, a letter will arrive with additional details about the installation and some additional helpful information.

Step 4

We'll leave a notice that the service was completed successfully, or indicate that another visit is necessary.

Your New Meter is Coming Soon

Installations have begun and will continue through 2017.

Frequently Asked Questions

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Email a Member of Our Team

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Call Us at 888-862-2199

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