Welcome to the new ConsumersEnergy.com

Outage Center

Smell Natural Gas or See a Downed Wire?
Go to a safe location, call 9-1-1 and us at 800-477-5050.

Up-To-Date Outage Information

Are You Prepared?

Get outage updates sent right to your phone.

Report an Outage

If your service has been interrupted or you’d like to report an outage, let us know.
 

REPORT AN OUTAGE

Streetlight Outages

Let us know if a streetlight is out.

LET US KNOW

When Will Your Power Return?

We can give you a good estimate of when your power will be restored.
 

FIND OUT

Streetlight Status

Check the status of a streetlight outage.

CHECK STATUS

How We Restore Power

We take storm restoration seriously. Our employees train every day to ensure when an outage happens, we’re ready to restore your power as quickly as possible. To report a downed wire, call us at 800-477-5050.

STAY SAFE

See a downed wire?

  • Stay at least 25 feet away from a downed wire
  • Steer clear of water, trees, debris and fences near a downed wire
  • Contact us immediately so we can get there as soon as possible

Smell natural gas?

  • Don't try to locate the leak or try to shut off natural gas valve
  • Don’t use an open flame or electric devices in the vicinity of a leak

Call us at 800-477-5050

BE PREPARED IN AN EMERGENCY